Social Services Office Lead Attendant

Company: The Salvation Army
Location: Pasco
Posted on: May 18, 2023

Job Description:

DEPARTMENT: Tri-Cities CorpsPOSITION TITLE: Social Services Office Lead AttendantSTATUS: Non-exemptGENERAL STATEMENT:The Salvation Army is a branch of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people.EDUCATION AND WORK EXPERIENCE:High School or equivalent office or social work experienceAbility to follow office procedures as directed by the Corps Officer or DirectorHave bookkeeping experience and/or knowledge, such as accounts Receivable/Payable KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:Detail oriented and attention to detailSelf starterTeam playerStrong use of the English language in verbal and written communication(Spelling - 90% Grammar - 85%)Excellent telephone skillsAbility to work in a fast-paced environment and maintain poise under pressureAbility to work well with others in crowded office conditionsCustomer service mindsetGeneral accounting or bookkeeping knowledgeStrong analytical and research skillsType 35 wpm and have letter writing skillsGeneral knowledge of business protocolsAbility and willingness to keep information confidentialAbility to speak Spanish is encouragedSOFTWARE-RELATED SKILLS:Microsoft Word and Excel requiredMicrosoft PowerPoint, helpfulOutlook, helpfulWorking knowledge of integrated database applications and ability to use new software programs with basic training.ESSENTIAL DUTIES AND RESPONSIBILITIES:Office ResponsibilitiesPerform typing and transcription duties to support the staffMaintain files and records for all contributorsIssue receipts, acknowledgements, and prepares correspondence to donorsMake copies, printing and letters or documentsRecords and deposits funds received for Corps, donations, special program, fund raisers, and activities - prepare appropriate reportsAssists the Corp Officer and staff with preparations and arrangements for special eventsAssists the Corp Officer and staff in preparing proposals, reports, data, and research papersRelates to Corp members, donors, and staff in regard to requests for information and assistanceComplete Stats for Social Services and CorpsComplete Social Service and Corps inventory of office supplies and buy/order any necessary suppliesAssist Corps Officer(s) with Corps program(s) preparation and advertisingAssist with all other duties needed by Officer(s) at the CorpsAssist in all seasonal programs at the Corps and Social Services. (set up, tear down, storage, pick up)Assist in reception as neededInputs data for payroll, mileage, gifts in kind and any other work paperwork to be completed in a timely mannerProgramming for Temple Sunday school:Order Sunday school lessonsMonthly attendance listSocial Service Responsibilities:Give assistance in Social Services at Tri-Cities, WA locationsAssist with the Food and Clothing BankAssist in verifying client eligibility as they sign in. Translate when necessaryNever refuse to let a client talk to a caseworkerProvide direct assistance to clients for food, clothing, and misc. household itemsAssist with Food Drives when neededAssist with the pre-screening of rental and utility assistancePre-screen emergency shelter clientsProvide direct assistance to clients for shelter, rental assistance, transportation, and other emergency needs subject to budgetary and program limitationsAssist with the Christmas SeasonOccasional long-distance driving and seasonal program supportGive assistance in any other areas of need, when instructed by the Corps Officer and/or AdministratorBe responsive to donors at the front windowAssist with unloading packages. (Food, clothing, etc.). Give receipts when necessarySupport in the absence of Social Service Director responsibilities when is out of the officePHYSICAL REQUIREMENTS:Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basisAbility to grasp, push, pull objects such as files, file cabinet drawers, and reach overheadAbility to operate telephoneAbility to operate a desktop or laptop computerAbility to lift up to 25 lbs. (usually file boxesAbility to access and produce information from a computerAbility to understand written informationMiscellaneous:A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.Paid Vacation:Two weeks annually, accruing from day one, for non-exempt positions.Four weeks annually, accruing from day one, for exempt positions.Accrued vacation is eligible for use after six months' service time.Paid Holidays: 13 designated holidays + 1 floating holiday per yearQualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is a reasonable and no undue hardship would result.The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds.The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: The Salvation Army, Pasco , Social Services Office Lead Attendant, Administration, Clerical , Pasco, Washington