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Assistant Facilities Manager

Company: Jones Lang LaSalle IP, Inc.
Location: Pasco
Posted on: January 26, 2023

Job Description:

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

JLL is currently seeking an Assistant Facilities Manager to join our new Integrated Facilities Management team. This position will provide leadership to a team in the delivery of services to operate and maintain a growing portfolio of properties including customer/client services, financial management, facility maintenance, procurement, work order management and reporting, and supplier management. The position will also develop client relationships with key representatives supporting several of the portfolio's clients' real estate goals and objectives.

This position may be responsible for overseeing the operation of the facility's mechanical, electrical systems along with Soft Services and small project management. The Assistant Facilities Manager coordinates work duties and takes a hands-on role in operating, maintaining, troubleshooting and repairing facility equipment on all systems. Additionally, this position will provide Facility/Project Management support project controls including PO creation, Vendor Engagement and setup, Field walks, Soft Services quality assurance and associated reporting along with work order dispatch as necessary.

What this job involves-

Site and Vendor Management:

  • Manage the site in accordance with all agreed policies, procedures and contract scope.
  • Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
  • Support the sourcing SME and area/site managers through the vendor contract procurement process
  • Ensure all vendors are in compliance with contract and all insurance requirements are met
  • Ensure compliance with all health and safety, environment and risk management policies and procedures in conjunction with the area/site manager.
  • Coordinate internally with other teams which may include fitness, food services, security and capital projects.
  • Support the site and area manager in the implementation of short and long-term projects for the client.
  • Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services
    Client Relationship Management:
    • Proactively develop and manage client relationships ensuring that expected service levels are achieved.
    • Comply with all requirements of the client contract and meet or exceed key performance indicators.
    • Deliver an exceptional quality of service to the client, as reflected by client feedback.
    • Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.
      Finance Management / Cost Control / Profitability:
      • Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
      • Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.)
      • Manage vendor purchase orders, invoices, and payments
      • Help to develop and approve the annual capital plan for each building, interfacing closely with the client
      • Actively support an environment of teamwork, co-operation, performance excellence and personal success.
      • Proactively manage the site operations team
      • Participate in performance management program, and personal development planning
      • Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements
        Leadership/Staff Management
        • Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail oriented team in the delivery of extraordinary events
        • Provide excellent onboarding, training, and team building
        • Actively support an environment of teamwork, co-operation, performance excellence and personal success
        • Participate in the individual performance management program and personal development planning for members of the team
        • Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
        • Act as an ambassador for JLL, adopting and maintaining the firm's core values of Teamwork, Ethics and Excellence
          Sound like you? To apply you need to have:
          • Associate's or Bachelor's degree in Facilities, Property, Business or related field; or equivalent work experience.
          • Minimum 2 years of supervisory experience in facilities management or related field.
          • Proficient in a range of information technology tools and platforms.
          • Strong analytical, organizational and presentation skills.


            On-site -Washington, DC

            If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

            Personalized benefits that support personal well-being and growth:

            JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits, include:
            • 401(k) plan with matching company contributions
            • Comprehensive Medical, Dental & Vision Care
            • Paid parental leave at 100% of salary
            • Paid Time Off and Company Holidays
            • Flexible and Remote Work Arrangements may be available

              About JLL -

              We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

              Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

              Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

              JLL Privacy Notice

              Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

              For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

              For additional details please see our career site pages for each country.

              For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

              This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

              Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Keywords: Jones Lang LaSalle IP, Inc., Pasco , Assistant Facilities Manager, Executive , Pasco, Washington

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