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IT Site Manager

Company: TiLite
Location: Pasco
Posted on: May 16, 2019

Job Description:

About us: The Permobil Manual Wheelchair Business Unit has a singular focus and goal: Make the best manual wheelchairs in the world. That is all we do. No distractions. Every frame is made to measure. The optimized fit of a TiLite chair brings unparalleled performance and function. We design and build the best fitting, best performing, and most beautiful wheelchairs on the planet, and we couldn't do it without the very best team. Permobil is in search of an IT Site Manager to join our team in Pasco, WA. Pasco is situated along the Columbia and Snake Rivers in the Tri-Cities area of Washington State (Pasco, Kennewick, Richland), and is one of the fastest growing young metropolitan areas in Washington. Residents enjoy the Tri-Cities' excellent school systems, non-existent traffic congestion, award-winning wineries and craft distilleries, sunny, warm weather (annual precipitation of less than 7 inches), and affordable cost of living. The diverse culture offers activities for avid outdoor enthusiasts as well as those who enjoy the city life activities such as fine dining, golfing and cultural events. The IT function at each satellite office within the organization is part of a single global IT organization, which enhances the ability to deploy resources throughout the world to support the multi-faceted needs of the organization. Job Summary: The IT Site Manager's role is to ensure the streamlined operation of the IT department in alignment with the business objectives of the organization. The IT Site Manager will be a hands-on role in areas of developing and maintaining local systems while being a part of the global IT organization. The IT Site Manager will plan, coordinate, direct, design and implement IT-related activities of the site location aligned with organizational goals and directives, as well as provide hands-on support. The IT Site Manager will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for the business region. The IT Site Manager will also define and implement the IT policies, procedures and best practices of Permobil. This is a working manager role overseeing a team of one to two; it is expected the majority of the IT Site Manager's time is spent developing solutions and providing IT support. Position Responsibilities: * Managing and performing hands-on local IT activities as well as within the business region to ensure resources, capabilities, capacity, availability and on-site disaster recovery routines meet business needs * Coordinating local and regional incident response for infrastructure, application, or security-related outages * Leading regional initiatives * Managing regional vendors * Budgeting and financial forecasting of regional services * Developing and maintaining the regional services and regional roadmap in partnership with service area leads, driving migration towards common services in line with global roadmaps and architecture * Keeping regional services documented and the service catalogue updated * Building a close relationship with regional management, ensuring regional services are provisioned, operated and supported according to stakeholder expectations and are in line with regulatory requirements. Education and Experience: * Bachelor's Degree in Information Technology, Computer Science or related field of study * 3-5 years developer/architecture related work experience * ITIL Foundation * 1-3 years of experience managing standard software such as Microsoft, client platforms, cloud services, servers, network and storage as well as operating systems, virtual environments, AD, DNS, TCP/IP * 1-3 years of experience managing an IT service delivery (e.g. ITIL, project management models, etc.) Knowledge, Skills and Abilities: * Ability to effectively communicate verbally and in writing with strong interpersonal skills * Ability to interact professionally and positively with stakeholders within a global organization * Attention to detail with timely and accurate execution of deliverables * Ability to effectively present information to groups and respond appropriately to questions from directors, managers, supervisors and hourly employees * Ability to complete assigned projects efficiently with a focus on continuous improvement * Ability to effectively prioritize work and skilled in multi-tasking * Ability to define problems, collect data, draw valid conclusions, and implement appropriate solutions * Ability to work effectively within a matrixed organization and overcome obstacles to deliver resultsSDL2017

Keywords: TiLite, Pasco , IT Site Manager, Executive , Pasco, Washington

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IT Site Manager
Description: About us: The Permobil Manual Wheelchair Business Unit has a singular focus and goal: Make the best manual wheelchairs in the world. That is all we do. No distractions. Every frame is made to measure. (more...)
Company: TiLite
Location: Pasco
Posted on: 05/16/2019

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