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Customer Service Representative

Company: Campbell & Company
Location: Pasco
Posted on: November 17, 2021

Job Description:

WHO WE ARE

Campbell & Company is an award winning, family oriented, and employee powered company. The most important strength of Campbell & Company is the people who work here. We have a staff of 200 employees and are pleased to have 25 employees who have been with the company for more than 10 years.

WHY WE NEED YOU

Campbell & Company is continuously growing! To keep up with demand we need a talented individual to compliment our Residential team. Our ideal customer service representative will be highly motivated, have a strong ability to multi-task, while maintaining exceptional customer service, strong organizational and follow through abilities and superior communication skills with clients, office staff and team members.

THE BIG TASKYou will promote customer satisfaction by converting incoming customer calls into booked service appointments.Our ideal candidate must have proficiency in the following:

  • Excellent customer service skills
  • Typing skills and proficient with phone systems
  • Highly organized and exceptional follow-through abilities
  • Strong Verbal and written communication skills
  • The ability to schedule accurately and correctly
  • Making outbound callsKEY SUB TASKS
    • Answer inbound calls
    • Make outbound calls to existing customers
    • participate in training
    • maintain and update our customer database
    • promote our brand
    • maintain communication with dispatchers and managersSKILLS AND EXPERIENCEDesired:
      • 1 year prior customer service experienceRequired:
        • Highly organized
        • Strong verbal and written communication skills
        • Clearly understands what it means to work in a fast-paced, goal driven environment
        • Strong multitasking ability
        • Professional phone etiquette
        • Passion for providing great customer service
        • Excellent problem-solving skills
          WHAT WE OFFERBest Salary Structures with Incentives in our area
          Medical Insurance and Health Savings Account
          Short & Long-term Disability Insurance
          Vacation
          Sick Leave
          Paid Holidays
          Company 401(k)
          Thank you for your interest in our opportunity! We look forward to hearing from you!2bJrglvI7j

Keywords: Campbell & Company, Pasco , Customer Service Representative, Hospitality & Tourism , Pasco, Washington

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