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Retail Supervisor

Company: Summit at Snoqualmie
Location: Pasco
Posted on: November 25, 2022

Job Description:

OverviewCome join our retail team!As the Retail Supervisor you are responsible for leading the retail sales team while providing exceptional customer service to our guests. Has an excellent sense of humor, can handle difficult situations with a calm caring manner and knows what it takes to go above and beyond for our guests. Takes initiative to get any and all jobs completed accurately and proficiently and is someone who doesn't understand the term -----not my job.Come work and play at Seattle's home mountain, The Summit at Snoqualmie. Located an hour West of Seattle via Interstate 90 at Snoqualmie Pass, The Summit includes four unique mountain areas, a snow tubing park, Nordic center, and 10+ food and beverage establishments. Perks also, include free season pass and resort and industry discounts.ResponsibilitiesJob duties may include, but are not limited to:

  • Driving forward sales and achieving departmental objectives
  • Assisting in the overall day to day running of retail outlets
  • Ensuring the team maintains Summit brand standards
  • Keeping up to date with product knowledge in order to provide the best customer experience
  • Ensuring the teams are adequately trained with up to date product knowledge
  • Ensuring the highest standards of housekeeping, cleanliness and merchandising are upheld
  • Maintaining the security of the boutique premises, stock and all boutique cash and other payments
  • Confirming daily payroll in Cenium
  • Daily Sales & Inventory Reporting
  • Responsible for weekly Cycle Counts
  • Creating and managing weekly schedule
  • May be asked to open or close retail outlets on depending on availability and the needs of the businessQualificationsWhat we are looking for:
    • High School Diploma or GED.
    • Minimum of 2 years of customer service or industry experience, both in person and on the phone required.
    • Previous supervisory experience preferred.
    • Must be 18 years of age or older
    • Can lift, carry or move at least 40 lbs
    • Excellent analytical and problem-solving skills
    • Ability to prioritize and multi-task to succeed in a fast-growing, team-oriented environment
    • Sports enthusiast and solid knowledge of ski and snowboard gearJoin our team and enjoy The Summit Experience!

Keywords: Summit at Snoqualmie, Pasco , Retail Supervisor, Hospitality & Tourism , Pasco, Washington

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