Operations Support Specialist

Company: Lamb Weston Inc
Location: Pasco
Posted on: April 3, 2021

Job Description:

Job Description SummaryThis is a Human Resource position that serves as the "Front Office Contact" and 'First Point of Contact" to provide administrative and/or specialized support to all plant operations including: Human Resources, Production, Payroll, Finance, Engineering, Maintenance, Safety, Quality, and Agriculture Services. This position performs somewhat complex and moderately repetitive work assignments. Job Description Duties and responsibilitiesProvide professional, positive Customer Service for all external visitors and employeesAnswer incoming telephone calls and assist caller or forward to appropriate personnelWelcome on-site visitors, determine reason for visit, announce visitors to appropriate personnelResponsible for checking in Visitors/Vendors and ensuring they sign in properlyMonitor visitor access and Visitor LogsPerform time card reconciliationsMonitor On-premise Reports during shiftMonitor HR daily log and Coverage Book to ensure all departments are staffed based on needsApprove/deny employee vacation requests as neededMonitor time keeping systems to ensure employees arrive on-time; Enter attendance comments as necessaryMonitor Time & AttendanceEnter payroll adjustments as neededDocument/log all employee call-ins and check Voice Mail throughout the shiftAssist with new hire orientationAssist employees at self-service kiosk as neededCreate, maintain, and update company security badges for employees and contractors using the AMAG systemPerform other clerical duties as needed such as filing, copying, and faxingMust be able to work rotating shift, days, nights, weekends, and overtime with ability to be flexible Job Qualifications MINIMUM QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily and have a minimum of 2 years in administrative work or any equivalent combination of education, or training and experience that demonstrates the ability to perform the duties of the position. KNOWLEDGE/SKILLS/ABILITIES:Human Resource knowledge and experience preferredExperience with Kronos and payroll systems preferredSolid computer skills including MS-Windows, Word, Excel, and web-based applicationsAbility to maintain Confidentiality requiredAbility to communicate clearly, effectively, and professionally on the phone, face-to-face, and via company email requiredEstablish and maintain positive working relationships with employees and supervisorsAdapt to changes in schedules, work environment, and unexpected eventsAbility to MultitaskExcellent interpersonal skillsExcellent problem solving skillsExcellent organizational skillsAbility to work with minimal supervisionBilingual (Spanish/English) fluency is a plus PHYSICAL DEMANDS: The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Frequently required to sit for prolonged periods of up to 8 hoursMay occasionally lift and/or move up to 20 pounds

Keywords: Lamb Weston Inc, Pasco , Operations Support Specialist, Other , Pasco, Washington