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Receptionist and Remote Monitoring

Company: Twin City Foods, Inc.
Location: Pasco
Posted on: May 31, 2021

Job Description:

General Purpose of Job:

Twin City Foods Inc. began as a small frozen vegetable processing company in Stanwood, WA in 1943. Twin City Foods has grown to become one of the nation's largest independent processors of frozen vegetables. For over 60 years, Twin City Foods has been committed to growing, harvesting, processing, freezing, packaging, and distributing the highest quality quick frozen vegetable (IQF) products. By consistently exceeding expectations, we've become a leader in serving the need of customers both domestically and abroad. At every level, we deliver quality and value that is unmatched.
The Receptionist and Remote Monitoring employee is the initial contact for numerous customers and vendors for Twin City Foods, Pasco, WA. This person paints the first impression to those who walk through the front door or call the Pasco, WA office. This person exhibits the values of quality and importance of people to Twin City Foods.

Essential Duties and Responsibilities:

  • Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
  • Greets clients, visitors, and guests; determines the purpose of each person's visit and directs or escorts him or her to the appropriate location.
  • Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
  • Prepares outgoing mail, overnight mail, and UPS packages.
  • Compiles current, necessary forms for new hire/employee file packets.
  • Maintains inventory and stocks office supplies as needed.
  • Assists in maintaining applicant tracking for AAP.
  • Enters Silage tickets into access program.
  • Assists with misc. scanning of documents.
  • Performs basic filing and recordkeeping.
  • Monitors cameras and follows security procedures for all TCF locations. Notifies appropriate personnel when needed.
  • Performs other duties assigned.
Knowledge, Skill and Experience Required:

Minimum of one year experience in receptionist or front office position.

Excellent verbal communication skills.

Excellent interpersonal and customer service skills.

Basic understanding of administrative and clerical procedures and systems.

Proficient with Microsoft Office Suite or related software.

Ability to interact and work effectively with employees at all levels of the organization, as well as external contacts.

Ability to work in a confidential and professional manner.

Required Education/Training/Certification Qualifications:

High School Diploma or equivalent required.

Supervisory Responsibility:


Personal Competencies Required:

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
Attendance/Punctuality - Is consistently at work and on time.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Team Work - Balances team and individual responsibilities.
Dependability - Takes responsibility for own actions; Keeps commitments and meets deadlines.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
Diversity - Demonstrates knowledge and support of EEO and AAP policies; promotes a harassment-free environment.
Ethics - Works with integrity and ethically; upholds organizational values.
Adaptability - Manages competing demands and adapts to new policies, procedures and programs.

Essential Physical Abilities:
  • Ability to read and write both English and Spanish.
  • Ability to sit at an office desk with sufficient vision and physical dexterity to use a PC and phone system up to twelve hours.
  • Ability and experience in use of standard office equipment (fax, printer, scanner, copier, mail machine, etc).
  • Ability to lift and handle paper files, reports and office products weighing up to 40 pounds

Keywords: Twin City Foods, Inc., Pasco , Receptionist and Remote Monitoring, Other , Pasco, Washington

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