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Service Coordinator

Company: Maxim Crane Works LLC
Location: Pasco
Posted on: May 31, 2021

Job Description:

Service Coordinator

SUMMARY

Maxim Crane is the largest coast-to-coast provider of crane rental services. We are a supplier of crane rental and lifting services, including engineering, specialized rigging and heavy haul capabilities. We provide risk management and safety programs that are unparalleled in the industry and are seeking safety professionals to increase our safety footprint and enhance our award winning safety culture.

Responsibilities for Service Coordinator

* Assess the service needs of clients and connect them with the correct provider * Create and maintain a directory of service providers and resources * Create and maintain a database of clients and client needs * Assess client issues and provide recommendations to fix problems * Ensure each client is given the necessary services and follow up to fill ongoing service needs * Maintain good relationships with service providers and clients to keep customer base * Expand the list of resources and providers to assure there are no gaps in services * Answer telephones and respond to email inquiries in the office

Qualifications for Service Coordinator

* 1-3 years of industry experience or a related customer service experience required * Previous administrative experience preferred * Proficient skills in Microsoft Office, including Microsoft Word and Microsoft Excel * Excellent customer service and problem-solving skills * High quality organizational skills * The ability to work well under deadlines and to multitask * The ability to build relationships and coalitions within the community * Excellent verbal and written communication skills * Excellent critical thinking and problem-solving skills

Maxim is an equal opportunity employer and does not discriminate against employees or applicants for employment on the basis of their race, color, religion, creed, sex, national origin or ancestry, age, sexual orientation, disability, genetic information or veteran status, as those terms are defined under applicable laws, or any other characteristic protected by law.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Keywords: Maxim Crane Works LLC, Pasco , Service Coordinator, Other , Pasco, Washington

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