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Customer Service Representative

Company: Campbell & Company
Location: Pasco
Posted on: May 31, 2021

Job Description:

WHO WE ARE Campbell & Company is an award winning, family oriented, and employee powered company. The most important strength of Campbell & Company is the people who work here. We have a staff of 200 employees and are pleased to have 25 employees who have been with the company for more than 10 years. WHY WE NEED YOU Campbell & Company is continuously growing! To keep up with demand we need a talented individual to compliment our Residential team. Our ideal customer service representative will be highly motivated, have a strong ability to multi-task, while maintaining exceptional customer service, strong organizational and follow through abilities and superior communication skills with clients, office staff and team members. THE BIG TASKYou will promote customer satisfaction by converting incoming customer calls into booked service appointments.Our ideal candidate must have proficiency in the following:Excellent customer service skillsTyping skills and proficient with phone systemsHighly organized and exceptional follow-through abilitiesStrong Verbal and written communication skillsThe ability to schedule accurately and correctlyMaking outbound calls KEY SUB TASKSAnswer inbound calls Make outbound calls to existing customers participate in trainingmaintain and update our customer databasepromote our brandmaintain communication with dispatchers and managersSKILLS AND EXPERIENCEDesired:1 year prior customer service experienceRequired:Highly organizedStrong verbal and written communication skillsClearly understands what it means to work in a fast-paced, goal driven environmentStrong multitasking abilityProfessional phone etiquettePassion for providing great customer serviceExcellent problem-solving skills Positive attitudeWHAT WE OFFERBest Salary Structures with Incentives in our area Medical Insurance and Health Savings Account Short & Long-term Disability Insurance Vacation Sick Leave Paid Holidays Company 401(k) Thank you for your interest in our opportunity! We look forward to hearing from you!

Keywords: Campbell & Company, Pasco , Customer Service Representative, Other , Pasco, Washington

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