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Product Support Supervisor

Company: Pap Machinery, Inc. Construction & Forestry
Location: Pasco
Posted on: June 6, 2021

Job Description:

PAPE MACHINERY, INC. CONSTRUCTION & FORESTRY DIVISION Tri-CITIES WASHINGTONPRODUCT SUPPORT SUPERVISOR: Position will supervise all aspects of the Deere service and parts departments and manage expenses/costs associated with service and parts operations. Required to work with shop lead to help schedule organize, prioritize, and assign work to shop & field technicians and monitor their performance. Additionally, position may be required to work with the Rental Department to quickly address and repair rental machines to get them back in the field. This position will work and report directly to the Product Support Manager in the Spokane region.Position requires a strong leader who is capable of mentoring apprentice technicians as well as supporting established journeymen technicians. An established track record of shop and field service supervision in a six plus technician environment is preferred. Similar experience may be considered on an individual basis. Technical knowledge of most makes of construction equipment needed. Individual must be proficient in computer applications associated with manufacturer parts, repairs and warranty. Position requires excellent written and verbal communication and customer service skills.Why work for Pape:Competitive pay based on your skills, training, and experience levelOutstanding benefits including 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance; Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans; Online and Instructor-Led Training; Tuition Reimbursement for Training ProgramsAdvancement Pape is a dynamic, growth-oriented organization with a focus on promoting from within. Stability and reputation Pape is a family-owned, fourth-generation company with over 130 locations, over 3,600 members and 80 plus years of experience. Pape is known for their stability, their honesty and their integrity.Equipment We have the largest equipment inventory in the West and an unparalleled parts inventoryEmployee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Keywords: Pap Machinery, Inc. Construction & Forestry, Pasco , Product Support Supervisor, Other , Pasco, Washington

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