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Maintenance Technician

Company: ServiceSource Inc.
Location: Pasco
Posted on: January 24, 2023

Job Description:

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

To perform routine and extensive range of work in the repair and general maintenance of facilities, buildings, and equipment under general supervision; execute work within established procedures and process under both verbal and written instructions; provide backup as noted and prepare reports as required.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

  • Repair and paint walls.
  • Hang pictures and other items on walls.
  • Cut keys and install, remove and repair locks.
  • Restock Galleys. Maintain Inventory for galleys on all floors (i.e. paper towels, dishwashing detergent, etc.)
  • Provide service and maintenance on requested equipment - such as shredders (check and replace/refill oil and bags) and other equipment, as required.

    Additional Responsibilities
    • Make supply pick-ups and deliveries.
    • Install and remove signs.
    • Repair or install new locks office furniture, as requested.
    • Maintain shop equipment/inventory Ensure tracking of all requests within Ticketing System.
    • Assist with the preparation and input of Monthly reports, as required.
    • Provide backup support to Move Services, and/or other areas/tasks, as
    • Wear proper safety gear and use appropriate safety equipment while performing all assigned tasks.
    • Adhere to established policies and procedures and standards of conduct and dress.
    • Spot clean as required: vacuum, sweep, dust, mop, and clean.
    • Perform other responsibilities as assigned.

      Qualifications: Education, Experience, and Certification(s)
      • High School Diploma or General Educational Development (GED) required.
      • Two (2) years specialized experience in operations requiring skills in all the duties listed under functions required.
      • Valid driver's license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

        Knowledge, Skills, and Abilities
        • Computer proficiency and a working knowledge of the Microsoft Software Suite to include Word, Excel, PowerPoint and Project.
        • Knowledge of business and management principles involved in supervising, production methods, and coordination of people and resources.
        • Knowledge of principles and processes for providing high-level customer service.
        • Active listening and giving full attention to what other people are saying, taking time to understand points being made, asking questions as appropriate, and not interrupting at inappropriate times.
        • Ability to understand written sentences and paragraphs in work related documents.
        • The ability to listen to and understand information and ideas presented through spoken words and sentences.
        • Oral Expression. The ability to communicate information and ideas so others will understand.
        • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
        • The ability to read and understand information and ideas presented in writing.
        • The ability to communicate information and ideas in writing so others will understand.

          Physical Demands

          The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

          While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; use hands and arms; climb or balance; stoop and kneel. The employee is occasionally required to walk and sit. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

          Work Environment

          The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

          What We Offer - for Benefit Eligible Employees May Include:

          Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

          --- Health coverage for you and your family through Medical, Dental, and Vision plans

          --- Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance

          --- A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution

          --- Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars

          --- To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance

          --- A generous paid time-off program in which the benefits increase based on your tenure with the company

          Successful ServiceSource employees connect with our mission, add value to the organization by striving to exceed performance expectations and embrace the diversity that each individual team member's experiences bring to the collective organization's strategic goals.

          Set Aside Careers

          Many of our employment opportunities are set aside through affirmative employment contracts to support our mission to provide employment opportunities for individuals with disabilities. Set aside positions require a documented disability and provide career opportunities in industries such as food service, mail service, total facilities management and administrative services. We invite you to learn more about the qualifications required and opportunities available through our set aside positions by clicking here.

          Staff Careers

          Staff positions provide department, program and project support and management in the functional areas of rehabilitation services, operations and administration. These career opportunities are available to all qualified job seekers. We invite you to view our exciting career opportunities here.


          We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, Genetic Information & Testing, Family & Medical Leave, Sexual Orientation and Gender Identity or Expression, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

          We are a drug-free workplace. Pre-employment background checks, including E-Verify, are required for all employment positions.

          Do you need a reasonable accommodation to apply to a career opportunity online? Please click here to view a list of Regional Office locations. Please ask to speak with Human Resources.


          Polygraph Protection Act
          E-Verify Participation
          E-Verify (Espaol)
          FMLA Rights
          Right to Work
          Right to Work (Espaol)

Keywords: ServiceSource Inc., Pasco , Maintenance Technician, Professions , Pasco, Washington

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